fbajee Terms and Conditions
Please read these terms and conditions carefully before using the fbajee platform. This document sets out all the rules covering accounts, bonuses, payments, and responsible gaming in detail.
Table of Contents
General Terms and Acceptance
By accessing, registering on, or using any service on the fbajee platform, you acknowledge that you have read, understood, and agreed to comply with the full content of these terms and conditions. These terms form a legally binding agreement between fbajee and each user.
If you disagree with any part of these terms, please refrain from using the fbajee platform. fbajee reserves the right to amend these terms at any time without prior notice. Amended terms will take effect as soon as they are published on the website.
- Users of this platform must be at least 21 years of age.
- Each individual may operate only one account.
- Accuracy and honesty in providing personal information is required.
- Misuse of the platform or any fraudulent activity is strictly prohibited.
- All betting decisions are made at the user's own responsibility.
Account Registration and Verification
To create an account on fbajee, users must provide accurate and complete information. All information submitted during registration must be truthful and your own. Registering under someone else's identity or providing false information is strictly prohibited.
fbajee may require completion of an identity verification process (KYC — Know Your Customer) at any time. As part of this process, a copy of a national ID card, passport, or other government-issued identification may need to be submitted.
2.1 Account Security
- Your username and password must be kept completely confidential.
- Any unauthorized access to your account must be reported to the fbajee support team immediately.
- The user is fully responsible for all activity on their own account.
- Creating multiple accounts may result in all accounts being cancelled and all deposited funds being forfeited.
2.2 Registration Restrictions
The following individuals are not permitted to register on fbajee:
- Any person under the age of 21.
- Residents of areas where online gaming is legally prohibited.
- Individuals whose accounts have previously been cancelled or suspended by fbajee.
Deposit, Withdrawal and Payment Policy
Deposits and withdrawals on the fbajee platform can be made via bKash, Nagad, Rocket, and Upay. All financial transactions are secured with SSL encryption.
3.1 Deposit Terms
- Deposits must be made only from a payment method registered in your own name.
- Using third-party accounts or payment methods is prohibited.
- Funds will be credited to the account after the deposit is successfully verified.
- If there is a delay due to a technical issue, please contact fbajee via live chat.
3.2 Withdrawal Terms
- Processing a withdrawal request may take between 15 minutes and a maximum of 2 hours.
- The withdrawal amount must be a minimum of ৳500.
- Account verification must be completed before making a withdrawal.
- The deposit method and withdrawal method must be the same (for example, if you deposited via bKash, you must withdraw via bKash).
- If an unusual transaction is detected, fbajee may request additional information and temporarily place the withdrawal on hold.
3.3 Currency and Exchange
All transactions on fbajee are conducted in Bangladeshi Taka (৳ / BDT). The applicable exchange rate will apply for transactions in foreign currency.
Bonuses and Promotional Offers
fbajee offers various bonuses and promotional offers. Specific terms and conditions apply to the use of these bonuses.
4.1 Welcome Bonus
- The welcome bonus is available only once, on the first deposit.
- The wagering requirement must be met using the combined total of the bonus amount and the deposit amount.
- The wagering requirement must be met within 30 days of receiving the bonus.
- If a withdrawal is made before the wagering requirement is met, the bonus will be cancelled.
4.2 Bonus Abuse
fbajee closely monitors any attempt to abuse bonuses. The following activities will be considered bonus abuse:
- Collecting bonuses using multiple accounts.
- Using low-risk betting strategies to meet bonus requirements.
- Coordinating with other individuals to meet bonus requirements.
If bonus abuse is proven, the bonus and any associated winnings will be cancelled.
Gaming Rules and Fair Play
All games on the fbajee platform operate in accordance with fair play principles. Game outcomes are determined impartially using Random Number Generator (RNG) technology.
5.1 Available Games
The following types of games are available on fbajee:
- Slot Games: Slot games from various providers including PG Soft, Pragmatic Play, and JILI.
- Fishing Games: Popular fishing games including King of Fishing and Gold Toad Fishing.
- Cricket Betting: Betting on various cricket tournaments including BPL, IPL, and the T20 World Cup.
- Live Casino: Live table games from providers including Evolution Gaming and Ezugi.
- Crash Games: Various crash games including Aviator by Spribe.
5.2 Betting Rules
- Once a bet is finalised, it cannot be cancelled or changed.
- If a bet is cancelled due to a technical error, the amount will be returned to the account.
- fbajee makes no guarantees regarding the performance of any team or individual player.
- The rules of the game provider apply in all cases.
5.3 Prohibited Activities
- Attempting to influence game outcomes using any software or device.
- Exploiting errors or bugs in the game system to gain an advantage.
- Operating games using multiple accounts.
- Attempting to control game outcomes by coordinating with other players.
VIP Program and Rewards
The fbajee VIP Program has five tiers for active players. Weekly cashback and special benefits are provided at each tier.
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
- Diamond: Up to 1.0% weekly cashback.
The process of determining and upgrading VIP tiers is entirely at the discretion of fbajee. fbajee reserves the right to review or cancel VIP membership at any time. Cashback amounts will be automatically added to the account every Monday.
Security, Privacy and Data Protection
fbajee is committed to protecting users' personal information. All data is kept secure through SSL encryption and advanced security technology.
- Personal information is not sold or transferred to third parties.
- Information may be provided in response to valid requests from regulatory authorities or law enforcement agencies.
- Account activity, transaction history, and gaming patterns are monitored.
- If suspicious activity is detected, the account may be suspended immediately.
For more details, please read our Privacy Policy.
Responsible Gaming Policy
fbajee believes in responsible gaming. We are committed to providing users with a safe and enjoyable gaming experience.
- Users can set their own deposit limits, loss limits, and session time limits.
- A Self-Exclusion feature is available — the account can be suspended for a set period of time.
- If you notice signs of a gaming problem, get support through 24/7 live chat.
- It is the responsibility of parents and guardians to keep minors away from gaming.
To learn more about responsible gaming, visit our Responsible Gaming page.
Account Closure, Suspension and Termination
fbajee reserves the right to immediately close or suspend any account in the circumstances listed below:
- Violation of any provision of these terms and conditions.
- Involvement in fraudulent activity, money laundering, or any illegal activity.
- Failing to respond to an account verification request.
- Creating multiple accounts.
- Attempting to abuse bonuses or manipulate the gaming system.
9.1 Voluntary Account Closure
Any user who wishes to voluntarily close their account may submit a request through 24/7 live chat. There will be an opportunity to withdraw any withdrawable balance before the account is closed.
9.2 Consequences of Account Termination
- The balance of an account terminated due to a violation may be forfeited.
- Opening a new account in the name of a terminated person is prohibited.
- The user may appeal for a review of the account termination decision.
Limitation of Liability
fbajee provides services on an "as is" basis. fbajee will not be held responsible for the following:
- A game being interrupted mid-session due to loss of internet connection.
- System issues with third-party payment providers (bKash, Nagad, Rocket, Upay).
- Faults with the user's own device or software.
- Unauthorized access to an account by a third party — if caused by the user's own negligence.
- Unforeseen circumstances beyond the control of fbajee.
fbajee's total liability will be limited to a maximum of the amount of the user's most recent deposit.
Service Changes and Termination
fbajee reserves the right to make the following changes at any time without prior notice:
- Amending or updating the terms and conditions.
- Adding or discontinuing any game or service.
- Changing bonus and promotional offers.
- Changing or updating payment methods.
- Temporarily suspending the platform for technical maintenance.
For significant changes, an attempt will be made to notify users via their registered email or through the platform. However, the updated terms and conditions will apply even if a notification is not sent by fbajee.
Contact and Complaint Resolution
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
- Live Chat: 24/7 support (in Bengali)
- Email: [email protected]
After receiving a complaint, our team will attempt to resolve the issue as quickly as possible. In matters of dispute resolution, the decision of the fbajee authority will be considered final.